Terms of Service

Please read these Terms carefully before using our Website or making a purchase.

Last Updated: June 29, 2026

Welcome to Aurevena LLC. By accessing aurevenaresearch.com (the “Website”) or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy and Disclaimer, which are incorporated by reference. If you do not agree, do not use the Website or our services.

1. Acceptance & Eligibility

By accessing or using the Website, you confirm that you are at least 21 years old, have the legal capacity to enter into these Terms, and (if acting for an organization) have authority to bind it. Access to our products is limited to qualified researchers, laboratory professionals, and organizations engaged in legitimate scientific research. We may request verification of research credentials or institutional affiliation at any time, and may approve or deny any customer or order at our sole discretion. Failure to provide satisfactory verification may result in cancellation or account termination.

2. Products and Intended Use

All products are intended for laboratory research purposes only. None of our products or statements has been evaluated by the U.S. Food and Drug Administration (FDA). By purchasing, you acknowledge and agree that:

• Products are sold strictly for in-vitro research and laboratory use;
• Products are not for human or animal consumption, diagnostic, or therapeutic use;
• Products are not intended to diagnose, treat, cure, or prevent any disease;
• No product information on this Website constitutes medical advice, dosing guidance, or a recommendation for human or animal use;
• You will comply with all applicable local, state, and federal laws regarding the purchase, possession, and use of research chemicals; and
• You are a qualified researcher or are purchasing for legitimate research purposes.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, complete information and to keep it current.

4. Orders and Payment

• You agree to pay all charges at the prices in effect when incurred and authorize us to charge your payment method for the total amount;
• All orders are subject to acceptance and availability;
• We may refuse or cancel any order for any reason; and
• Prices are subject to change without notice.

5. Shipping and Delivery

We ship to addresses within the United States. Shipping times are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier; however, where applicable consumer-protection law provides otherwise for a given transaction, that law controls. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

6. Returns and Refunds

Our return policy is detailed on our Returns & Refunds page. In general, unopened products may be returned within 30 days for a full refund. Opened or reconstituted products cannot be returned. Damaged or defective products will be replaced at no cost.

7. Intellectual Property

All content on the Website — text, graphics, logos, images, and software — is the property of Aurevena LLC or its licensors and is protected by intellectual-property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8. User Content & Third-Party Affiliate Content

We do not host user-generated content on this Website. Aurevena LLC does not endorse, control, or accept responsibility for any content, advertising, reviews, testimonials, claims, or representations that affiliates or other third parties publish on external platforms or any other channel. Any such content is the sole responsibility of the person who created or published it and must comply with Section 11 (Affiliate & Referral Program) and with all applicable laws, including FTC disclosure requirements and the prohibitions on health claims, dosing information, and representations of human or animal use.

9. Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose;
• Misrepresent your identity or affiliation;
• Interfere with or disrupt the Website or its servers;
• Attempt to gain unauthorized access to any part of the Website;
• Use automated means to access or scrape the Website;
• Resell products without our written authorization;
• Use products in a manner inconsistent with their intended research use;
• Discuss, promote, or engage in any practice of human or animal dosing of products purchased from Aurevena LLC, whether through our Website, customer communications, or any other channel; or
• Market, label, or represent any product as suitable for human consumption, therapeutic use, or veterinary application.

Violation of any prohibited conduct — in particular any discussion or practice of human or animal dosing — may result in immediate termination of your account, cancellation of pending orders, and a permanent ban, at our sole discretion.

10. Termination

We may suspend or terminate your account and refuse any current or future use of the Website at any time, for any reason, at our sole discretion, including for violation of these Terms, suspected misuse of products, or failure to provide satisfactory credentials. Termination does not relieve you of obligations that by their nature survive, including indemnification.

11. Affiliate & Referral Program

We may offer an affiliate or referral program (“Program”). By participating, you agree that: eligibility, commission rates, qualifying purchases, and payout thresholds are determined by us at our sole discretion and may change or be revoked at any time; payouts may be withheld, delayed, or forfeited for violations or fraudulent/misleading activity; we may suspend or terminate your participation at any time, forfeiting unpaid commissions; you are solely responsible for all content, advertising, and claims you make, which must comply with these Terms (including the prohibitions on health claims, dosing information, and human/animal-use representations) and with all applicable laws, including FTC disclosure requirements; and you will indemnify and hold us harmless from any claims arising from your affiliate activities. We may modify, suspend, or discontinue the Program at any time without notice.

12. Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR PURCHASE, POSSESSION, HANDLING, STORAGE, AND USE OF ANY PRODUCTS FROM Aurevena LLC IS AT YOUR SOLE AND EXCLUSIVE RISK. Aurevena LLC SELLS RESEARCH CHEMICALS INTENDED SOLELY FOR IN-VITRO LABORATORY USE. BY PURCHASING ANY PRODUCT, YOU VOLUNTARILY ASSUME ALL RISKS, INCLUDING RISKS ARISING FROM IMPROPER STORAGE, HANDLING, CONTAMINATION, DEGRADATION, MISUSE, OR ANY APPLICATION OF THE PRODUCT TO ANY HUMAN OR ANIMAL, AND WAIVE ALL CLAIMS AGAINST Aurevena LLC ARISING FROM YOUR USE OR MISUSE OF PRODUCTS TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, Aurevena LLC DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. Aurevena LLC MAKES NO WARRANTY THAT PRODUCTS WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT, THAT QUALITY OR COMPOSITION WILL REMAIN UNCHANGED AFTER DELIVERY, THAT WEBSITE INFORMATION IS COMPLETE OR CURRENT, OR THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. CERTIFICATES OF ANALYSIS REFLECT TESTING AT THE TIME OF ANALYSIS AND ARE NOT A WARRANTY OF FITNESS FOR ANY APPLICATION.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Aurevena LLC AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS, INCLUDING PERSONAL INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF Aurevena LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Indemnification

You agree to indemnify, defend, and hold harmless Aurevena LLC and its owners, officers, directors, employees, agents, and affiliates (the “Indemnified Parties”) from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your use, misuse, or handling of products (including any injury, illness, death, or property damage from administration, injection, ingestion, or application to any human or animal); any statements, claims, or advice you make to third parties about our products (including health, weight-loss, therapeutic, or dosing claims); any advertising, marketing, social-media content, reviews, or testimonials you create referencing our products; any violation of these Terms (including Section 9); any violation of law or third-party rights; or any regulatory action brought against Aurevena LLC as a result of your actions or statements. This obligation survives termination. We may assume exclusive defense and control of any matter subject to indemnification, at your expense, and you will not settle without our written consent.

16. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

• Informal resolution first. Before starting arbitration, you agree to send a written Notice of Dispute to hello@aurevenaresearch.com describing the claim and the relief sought. The parties will try in good faith to resolve the dispute for 60 days. If unresolved, either party may begin arbitration.
• Binding arbitration. Any dispute arising out of or relating to these Terms, the Website, or any products shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator in the State of Utah.
• Delegation. The arbitrator has exclusive authority to decide all issues relating to the existence, scope, enforceability, and interpretation of this arbitration agreement, except that a court decides the enforceability of the Class Action Waiver below.
• Class action waiver. ANY PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.
• Mass/coordinated arbitration. If 25 or more similar demands are submitted by or with the help of the same or coordinated counsel, the demands will be administered in staged batches, and any applicable statutes of limitation will be tolled for unfiled demands during batching.
• 30-day opt-out. You may opt out of this arbitration agreement by emailing hello@aurevenaresearch.com within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect any other provision of these Terms.
• Small-claims exception. Either party may instead bring an individual claim in small-claims court within that court’s jurisdiction.
• Injunctive relief. Nothing here prevents Aurevena LLC from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or prevent irreparable harm.
• Jury-trial waiver fallback. If this arbitration agreement is found unenforceable for any dispute, you and Aurevena LLC each waive any right to a jury trial for that dispute.

17. Governing Law & Venue

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. To the extent litigation is permitted, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Utah.

18. Electronic Communications & Consent (E-SIGN)

By using the Website, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing.

19. SMS / Messaging Terms

Aurevena LLC, 138 E 12300 S, Ste C-1083, Draper, UT 84020 — hello@aurevenaresearch.com. When you opt in, we will send a confirmation message. By opting in, you agree to receive recurring automated marketing and informational text messages from Aurevena LLC, which may be sent using an automatic telephone dialing system to the number you provided. Message frequency varies. Message and data rates may apply; carriers are not liable for delayed or undelivered messages. Your consent is not a condition of purchase. To unsubscribe, reply STOP at any time; reply HELP for help or email support@aurevenaresearch.com. Before changing or transferring your mobile number, reply STOP from the original number or notify us at hello@aurevenaresearch.com. We may change or terminate the messaging program or update these messaging terms at any time, effective on posting.

20. General

Changes to Terms. We may modify these Terms at any time; changes are effective on posting, and your continued use constitutes acceptance. Severability. If any provision is held invalid, the remaining provisions remain in effect. Waiver. No failure to enforce any provision is a waiver, and any waiver must be in a writing signed by Aurevena LLC. Assignment. We may assign these Terms; you may not assign them without our written consent. Force majeure. We are not liable for failures or delays caused by events beyond our reasonable control. No third-party beneficiaries. These Terms create no rights in any third party. Headings. Headings are for convenience only. Survival. Provisions that by their nature should survive (including Sections 8, 12–18) survive termination. Entire agreement. These Terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and Aurevena LLC and supersede all prior communications; no statement by any employee or agent modifies them unless in a writing signed by an authorized officer.

21. Contact

Questions about these Terms: Aurevena LLC — hello@aurevenaresearch.com.