Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: June 29, 2026

Aurevena LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit aurevenaresearch.com (the “Website”) or purchase from us. Our Website is intended for users located in the United States who are at least 21 years old.

1. Information We Collect

Information you provide directly:

• Contact information: name, email address, phone number, and shipping/billing addresses.
• Payment information: card and billing details, processed securely by our PCI-compliant payment providers (we do not store full card numbers).
• Order information: products purchased, order history, and transaction details.
• Communications: messages, emails, and support requests you send us.
• Account information: username and password if you create an account.

Information collected automatically when you visit:

• IP address, browser type, device information, and operating system.
• Pages viewed, time on site, referring and exit pages.
• Information collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

• Process and fulfill orders and manage your account.
• Communicate with you about orders, products, and support.
• Send marketing communications where permitted (you may opt out at any time).
• Improve our Website, products, and customer experience.
• Detect, prevent, and address fraud and security issues.
• Comply with legal, tax, and regulatory obligations.

3. How We Share Information

We do not sell your personal information for money. We may share information with:

• Service providers that operate our business — for example payment processors, shipping carriers, our email/marketing platform (Klaviyo), and analytics providers (Google Analytics).
• Advertising and analytics partners through cookies and similar technologies. Under some state laws (including California), this use of cookies for cross-context behavioral advertising may be considered “sharing” or a “sale,” even though no money is exchanged. You can opt out — see Sections 5 and 7.
• Legal and safety recipients, when required by law, subpoena, or to protect our rights, property, or safety or that of others.
• A successor entity in connection with a merger, acquisition, financing, or sale of assets.

4. Data Security

We use appropriate technical and organizational safeguards, including SSL/TLS encryption in transit, PCI-compliant payment processing, encryption of stored data, access controls, and monitoring. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to remember your preferences and cart, analyze traffic and usage, personalize your experience, and support advertising. You can control cookies through your browser settings and through our cookie banner where available; disabling some cookies may affect Website functionality. We honor browser-based opt-out preference signals, including Global Privacy Control (GPC), as a valid request to opt out of sharing/sale of personal information for the browser sending the signal.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy — for example, to fulfill your order, maintain your account, and comply with legal, tax, accounting, and recordkeeping obligations. Order and transaction records are generally retained for up to seven (7) years. When information is no longer needed, we delete or de-identify it.

7. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Know/access the personal information we hold about you and how it is used and disclosed.
• Correct inaccurate personal information.
• Delete your personal information, subject to legal exceptions.
• Obtain a portable copy of your information.
• Opt out of targeted advertising and of the “sale” or “sharing” of your personal information.
• Be free from discrimination for exercising your rights.

To exercise any right, email us at hello@aurevenaresearch.com with enough detail to verify your identity. We will verify your request before acting and will respond within the time required by applicable law (generally 45 days, extendable as permitted). You may use an authorized agent to submit a request on your behalf with proof of authorization. If we deny your request, you may appeal by replying to our decision; we will respond to your appeal as required by law.

California (CCPA/CPRA)

California residents have the rights above, including the right to know the categories of personal information collected, the sources, the business purposes, and the categories of third parties to whom it is disclosed, and the right to limit use of sensitive personal information. We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising as defined by the CPRA; you may opt out using the “Do Not Sell or Share My Personal Information” link on our Website or by sending a GPC signal.

Other US states

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have similar rights, including the right to appeal a denied request as described above. We honor these rights to the extent the applicable state law applies to us.

8. Children’s Privacy

Our Website is intended only for users who are at least 21 years old, and our products are sold solely for professional research use. Separately, and consistent with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from anyone under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Third-Party Links

Our Website may link to third-party sites we do not control. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes take effect constitutes acceptance of the updated Policy.

11. Contact Us

Questions about this Policy or our privacy practices: Aurevena LLC, 138 E 12300 S, Ste C-1083, Draper, UT 84020 — hello@aurevenaresearch.com.